Sep 06, 2022

Miles Pledger Commendation

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What a lovely email to come into this morning:

“I am delighted to have just completed the purchase of a property through Miles Pledger at Michael Tuck’s Gloucester office.

Having previously been somewhat sceptical about estate agents, I have now been through a most positive and satisfying experience of searching for and purchasing a home through an exceedingly professional and highly talented colleague of yours.

During the viewing, Miles was friendly, personable and asked relevant questions which helped me focus my attention on what I really wanted in a property. This initial part of the process filled me with considerable confidence in Miles, so much so, that I did not sign on with any other estate agents. Miles was tenacious in wanting to deliver on my specific requirements and quickly understood my vision of what I wanted possible within a flat. 

Throughout the conveyancing process, Miles has been utmostly conscientious. When he said he would either phone, write or message, I knew, with confidence, that he would stick to his word. Miles exercised consistently effective oversight throughout the conveyancing process and was able to ensure that the conveyancing progressed at a satisfactory rate. I was thankful for his frequent interventions which, in my view, were critical to speeding up the process and made certain that solicitors on both sides were working in harmony.

In addition, from the beginning of the process until completion, I have experienced Miles to be exceedingly honourable, proactive and trustworthy. The purchasing process has gone so smoothly and I have felt supported throughout. Miles has been very helpful in answering my unending queries and questions, helping me overcome my doubts along the way and facilitating, through his perspective and diligence, the humour and ease in the process, which has been a true bonus.

It has been a genuine pleasure to purchase my property through Miles and I would not hesitate to highly recommend Miles and Michael Tuck to friends, family and colleagues.”

Joshua J. Bishop

 4th September 2022

 

 

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Hear what our clients have to say...

Michael Tuck Lettings in Quedgeley have managed our rental property for the past 11+ years.

During this time their professionalism has never dropped. In the early days, Ian, Graham and Vikki-Lee were a huge help to a novice landlord. I’m pleased to say they are still there with a helping hand. Claire has always been the nudge I needed for the necessary insurance and safety checks. Having had some difficult times over the past couple of years I would like to say a special thank you to Lianne who has been there to help wherever she could.

We are in the process of selling the property and as expected Miles and Otis are dealing with everything with Tucks usual professionalism.

I have no hesitation in recommending this lovely, friendly office.

Linda Parker

I cannot recommend Michael Tuck Estate Agents enough.

They were so professional and so prompt with their communication. In particular we would like to mention Charlie for his regular updates and extremely helpful service in the sale of my mothers house. We were in a particularly long chain, and he went over and above to assist us in the communications between the buyers and sellers in order for our chain to proceed. He even contacted Solicitors and helped progress the exchange.

“We are certain if it wasn’t for him we wouldn’t have sold our house! We cannot thank him and his team enough.”

Kelly Durkin

Miles has gone above and beyond to ensure buying our first house has been a smooth process. He has offered clarification and reassurance at all steps of the journey, making us feel like valued clients.

“We would recommend Michael Tuck Estate Agents.”

Hollie Blunt

Michael Tuck New Homes in Gloucester assisted us selling three phases of our development in Kingsway, Gloucester.

“All of the staff were very professional and knowledgeable sales people who represented our company as if it were their own.”

If we were to need help selling our homes in the Gloucester ara again they would be the first phone call i’d make.

Stephen Holbrook. Abbey Homes

Tony and John, Abbeymead branch, supported us during very difficult circumstances (and we don’t just mean Covid!)

The same applies to other staff when answering queries etc.

“They were unfailingly courteous and returned phone calls and emails promptly.”

David Duncan

I have been a customer of Michael Tuck Lettings in Abbeymead for coming up to 2 years now.

I would like to highlight Kurt and James for there forever ending support and excellent communication. Their joint efforts have filled me with confidence in the ability to keep my family safe in a home we love.

No matter the complexity or need they are always on hand to support and come to some form of reasonable resolution.

For this reason I would recommend Michael Tuck to all my family and friends and will hopefully continue to stay a customer of Michaels Tucks until I purchase my own home. Thank you

“Being a contact centre manager I know how important customer service is and I must say that Michael Tuck has not disappointed.”

Jay Preece

Miles and the team have been brilliant from start to finish during the sale of our house.

Miles especially went above and beyond with sales chasing when I think most other people would have probably given up! Really happy with the service.

“Such a friendly and professional team and nothing was too much trouble.”

Anna England

I was recommended Michael Tuck Estate Agents in Abbeymead by a friend, thank you friend!

I would like to say a big thank you and well done to the team who are very friendly, helpful and have taken the strain out of what was a fairly long house sale.

Special thanks go to Chloe and Tony for their positivity and Chloe thank you for your good humour which lifted me during the long process!

“I would highly recommend them for a first class service”

Jane West

Michael Tuck Lettings in Abbeymead have been a fantastic letting agents looking after our house for the past 17 years.

We have recently sold the house with the sales department.  Kurt has looked after us incredibly well during the 17 years of lettings and Tony, Andy and Chloe have made the selling very easy. Thank you

“The staff are professional, approachable and easy to contact.”

Claire Rawlinson

I have recently bought and sold through the Gloucester branches and cannot praise Miles and the team highly enough.

In what has been a very testing time for the industry, Miles and all the staff have worked tirelessly in my purchase and even more so my sale.

Thoroughly recommend Tucks every time. Special thanks to Otis. Thank you guys it’s been an absolute pleasure.

“Their drive and communication skills have been amazing.”

David Lichtenstein