Explanation of our tenant fees

All charges will be fair & reasonable based on the amount of work involved however the agent or landlord should not be responsible for costs due to the tenants’ actions

• Lost or replacement keys & other security devices
• Rent Arrears will be 3% above the Bank of England Base Rate
• Changes to the Tenancy – A charge of £50 will be made to any changes of the tenancy agreement providing the landlord agrees (Pet Permission, additional sharer)
• Early Termination – The landlord is entitled to charge an early termination fee including loss of rent. This could include marketing and reference costs incurred by the landlord in agreeing to the early termination. Charges will be reasonable and tenants will be responsible for the rent until new tenants are found. The landlord does not have to agree to an early termination.
• After you have vacated the property the agent can charge reasonable expenses if any repairs are required to the property including repair costs which form a breach of contract. These charges will be agreed with the Deposit Protection company in the event of a disagreement.
• Removing and/or storing items left in the premises for a maximum of three months, after which the items will be destroyed – Reasonable costs + storage
• If the tenant fails to respond to a deposit request via DPS & the agent needs to sign extra-legal paperwork to recover the money – £5.00 + reasonable expenses
• Carbon & Smoke Alarm Battery replacement if required – Cost of batteries + travel expenses
• Light bulb replacement (if working at start of tenancy) – Cost of bulbs + travel expenses

There are other costs which the agent or landlord may incur (court fees, refunding over payments of rent etc.). These will be calculated on a case by case basis but the agent will not be unreasonable making these charges but will incur costs themselves